Kyle Townsend is the founder of Forex Broker Report, an experienced forex trader and an advocate for funding options for retail forex traders. It may be time to find a new broker to work with, or there might be something going on on the back end of the system that you’re unaware of. Next, check to see if you have the latest version of the MT4 mobile app installed. Avoid trading when the market is very volatile and has low liquidity. On the computer – Click on “File” and then select “Connect to Trading Account.” You’ll see a window appear where you can select the correct server. But the best is to contact your broker and ask what the problem is and when it will be solved.

If you would meet one of them and did not know how to proceed, please contact us. A download section is a place where you can download PDFs/indicators, MT4 and more, that will help you in trading. The speed in this case is shown in ms(milliseconds) which represents ping on the network. Ping is the time needed to get the response from the broker server when MT4 sends a request.

You cannot trade without Internet connection because the MT4 platform needs Internet connection to get the data from the broker server and send requests to the same server. You check the connection in the bottom right corner of the MT4/5 and you see red lines which indicate connection loss. Or the connection is bad which you can confirm if the connection speed is in seconds(s) instead of milliseconds(ms).

So when the broker server or liquidity provider refuses to find the order price, the MT4 interface displays quotes. There may be a pause, disconnection, or delay between your MT4 system and the broker server due to a bad internet connection. Therefore, if you’re seeing more off-quotes than normal, test your internet connection.

Now that we have tackled the question, What does off quotes mean on mt4? There are many causes for the “Off quotes” error on MT4, such as poor Internet connection, significant market volatility, and execution errors with the broker’s server. The best price is outside the Maximum Deviation range you have set for the order.

The Content is for informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice. To use Metatrader 5 on PC first download Metatrader 5 from the official website and install it on… Then, if you want to open a new order you will get a message that there is no connection. When you click on the strength bars you will see that there is no connection with ping time. In the image below you can see how the Internet connection status looks. You can see that you have a number in kb(kilobits) and the signal strength has green lines.

Suppose you suspect that there may be an issue with your broker or with the MetaTrader program itself. If your broker is solely responsible for the situation, there is little you can do to resolve the situation. As a result, selecting the correct broker is critical in eliminating the risks of off quotes. My goal is to have a website which will be the first choice for traders and beginners. The reason for off quotes in MT4 mobile is that the mobile app is not directly connected to the MetaTrader 4 server. Instead, it uses a mobile data server which means that there can be a slight delay in the prices updating.

This error means the price entered for fulfilling an order is invalid or no longer available. The Maximum Deviation setting enables you to monitor slippage by determining a maximum deviation of pips from the order price submitted that you are willing to be filled. Off quotes, the MT4 volatility problem can be solved in two ways. During volatile markets, a trader can avoid trading, or the trader can use the “Enable maximum deviation from quoted price” option in MT4.

why is metatrader 4 saying off quotes

The Maximum Deviation setting allows you to control slippage by setting a maximum deviation of pips from the order price submitted that you are willing to be filled. Still, a tight maximum deviation could cause your order to be rejected based on fast market movement if you are trading during volatile market conditions. If that is the case, you should put your market order on their quote or close the trade. You can put a market order by clicking on the small blue question mark symbol on the far right of their quote. OFF quotes are a condition when in a position chart; the quotation label is displayed at the right of the column chart. The good news is that this doesn’t mean the other instruments apart from forex pairs are not available.

why is metatrader 4 saying off quotes

The quickest way how to fix MT4 quote error is to change the maximum deviation. These can lead to a huge amount of lost opportunities, particularly if you are trading the lower time frames and need to react faster. Upon successful login, you will see the prices in the “Market Watch” section on the left side of the MT4 trade panel.

By using our site, you acknowledge that you have read and understand our Privacy Policy , and our Terms of Service. Trading Contest SuperForex CryptoMania what is the difference between mt4 and mt5 Contest Cryptocurrency trading competition by SuperForex. There is not currently a way to fix off quotes in MT4 mobile without reinstalling the app.

GetKnowTrading is becoming recognized among traders as a website with simple and effective market analysis. That means you need to try to open a trade with a new price which is the same as the market price. If you do not change the entry price you want to open a trade you will not be able to proceed further with opening a trade.

  • Instead, it uses a mobile data server which means that there can be a slight delay in the prices updating.
  • All accounts opened before this time will be on the IG-Live server.
  • On mobile – If you are using the mobile app, please check if the message “Disconnected” appears at the top of the menu.
  • Off Quotes message is a normal thing you will experience in trading Forex.
  • In the image below you can see how the Internet connection status looks.

If you are struggling with this problem, you may be able to avoid this error by choosing a STP/ECN brokers. In other cases, “Off quotes” usually indicates a break in connectivity resulting in no current prices being available. Refer to this article or reach out to customer support for assistance. On mobile – Select “Settings” then “Connect” to choose the server you want to access. On the computer – Look at the bottom right of the platform if you see an “Invalid account” or “Connection failed” message.